Disclaimer

Welcome to Selection.pk. We believe in transparency when it comes to your shopping experience. Please read the following important information regarding our services and operations.

Marketplace Model

Our platform connects various suppliers, offering you a diverse range of products. Please note that most of the products listed on our platform are not directly owned or manufactured by us. We aim to provide you with a wide selection of high-quality items from multiple sources.

Order Fulfillment

When you place an order:

• We act as a facilitator between you and the respective supplier.
  

• We source the product, carefully inspect and package it, and ensure it is safely delivered to your address.
  

• Our goal is to deliver a smooth, secure, and timely shopping experience.

Responsibility

We take full responsibility in the following cases:

• Damaged items
  

• Wrong items received
  

• Defective or incomplete products
  
  

In such situations, we offer a free exchange or return as part of our commitment to customer satisfaction. Please report any such issues promptly to our support team.

Return/Exchange Policy

If you wish to exchange or return a product for personal reasons (e.g., color or size preference), we are happy to assist you. However, a nominal delivery or handling fee will apply to cover logistics costs.

For detailed terms and timelines, please refer to our Return & Exchange Policy.